Privacy Policy

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Last Updated: January 1st, 2023

Yalla Bikes respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website, rent our bikes, book a bike tour, or interact with us.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Payment details (processed securely via third-party payment processors)

• Identification documents (e.g., driver’s license or passport for rental verification, if required)

b. Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited on our website

• Duration of website visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage bike rental bookings.

• To communicate with you about your bookings or inquiries.

• To improve our website and services.

• To comply with legal and regulatory requirements.

• To send marketing communications (with your consent, where required).

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers, such as payment processors and hosting services, to facilitate our services.

• Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal obligations, or enforce our terms.

• Business Transfers: In the event of a merger, sale, or transfer of all or part of our business, your information may be transferred to the new entity.

4. Your Rights

Under the Protection of Privacy Law, 1981 (Israel), you have the right to:

• Access and review your personal data held by us.

• Request corrections to your personal data if it is inaccurate or incomplete.

• Request deletion of your personal data, subject to legal or contractual limitations.

• Object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us at Yallabikestlv@gmail.com

5. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Non-personal data may be retained indefinitely.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal data.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us to have the information removed.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Yalla Bikes
Ben Yehuda 7, Tel Aviv
Yallabikestlv@gmail.com
+972507521875

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By using our website and services, you agree to the terms of this privacy policy.